S3E10 - The Kevin Mitchell Interview

In this special episode of The Pricing Guys, Avy and Michael welcome Kevin Mitchell, President of the Professional Pricing Society (PPS), for a candid conversation about the past, present, and future of pricing.

Kevin traces the roots of PPS back to his father Eric Mitchell, who did pricing work for Ford, Xerox, and Intel before launching the society out of a newsletter Kevin used to print and mail as a kid. Nearly 20 years after rejoining the family business, Kevin now leads the world's largest community of pricing professionals and has a front-row seat to how the discipline is evolving.

The conversation covers the classic 1% pricing rule and why most executives still underestimate it, how BOGO promotions in consumer goods erode long-term price integrity, and where AI fits into the pricing toolkit today. Kevin shares memorable examples of algorithmic pricing spiraling out of control and makes a strong case for keeping humans in the loop on decisions that matter.

He also draws an unexpected parallel between the music industry and pricing strategy, and closes with a straightforward challenge to anyone looking to grow as a pricing leader: get out of the silo, learn the language of every department, and be a generalist with specialist knowledge.

A thoughtful and energizing episode for anyone in pricing, revenue management, or commercial strategy.